Q: What is the expected delivery timeframe for my order?
A: We strive to deliver your items within 7-14 business days from processing. This includes processing, fulfillment, and shipment via our trusted courier partners.
Q: Do you offer international shipping to Singapore and Brunei?
A: Yes, we offer international shipping to both Singapore and Brunei through Aramex.
- Singapore: RM30 shipping fee
- Brunei: RM100 shipping fee
Q: Can I ship a Brunei order to a Limbang address in Sarawak for pickup by a runner?
A: Absolutely! We can ship orders to a Limbang address in Sarawak with a reduced shipping fee of RM15. Please note that your runner will be responsible for pickup and any associated arrangements.
Q: Do you offer clothing in larger sizes beyond S/M/L?
A: Currently, our clothing selection is available in sizes S, M, and L. We are constantly evaluating our product range and may introduce larger sizes in the future. We encourage you to check back for updates.
Q: Can I be assured the advertised colors accurately represent the actual products?
A: We make every effort to ensure the colors in our product photos are as accurate as possible. However, please note that slight variations may occur due to lighting conditions during photography. We recommend reviewing both product photos and descriptions for a comprehensive understanding of each item.